‍Service Advisor / Clerk

Paso Robles, CA

Position Specifics

Department:
Service
Reports To:
Service Manager or Service Location Manager
Supervises:
None
Dealer Profile Administration (DPA) Code:
Service Advisor / Clerk
Revenue Generating:
Yes

Purpose

This position will help support our customers and service team with day-to-day operations, including:

Responsibilities

    • Assisting customers in person and over the phone
    • Creating and maintaining service work orders
    • Scheduling and coordinating service needs
    • Communicating with customers regarding their equipment
    • Supporting technicians and the service department
    • Maintaining accurate records and completing general clerical duties

Experience, Education, Skills and Knowledge

  • No previous experience is required. We’re happy to train the right person! We’re looking for someone with a positive attitude, good communication skills, basic computer knowledge, and a willingness to learn.